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Virgin Trains

This is absolutely hilarious, and totally genuine...

Subject
When do 'advance' tickets become available for train travel between Bath and ...

Previous e-mails
Response (Gaurav) 20/10/2007 08:22 PM
Dear Emma,

Thank you for your enquiry regarding the availability of tickets.

I can confirm that bookings can be made up to 3 months in advance. However, for your requested journey from Glasgow to Newton Abbot dates are currently open as far as 20/12/2007. Please check for future updates on a regular basis.

I am sorry as I am unable to comment on the release of tickets as it is completely dependent on the Train Operating Companies managing that route.

If you have any more questions, please get in touch.

Kind regards

Gaurav


Customer (Emma Roberts) 20/10/2007 05:23 PM
When do 'advance' tickets become available for train travel between Bath and Wigan North Western outward journey 27th Dec 2007, return journey 29th Dec 2007?

Initially I looked for tickets a few weeks ago and was told that they were only available from 11 weeks before the date of travel. Having checked again when the 11 week period started I found no advance tickets available, having waited a week or so, still no sign of this ticket type.

Are they going to be available at any point? Obviously I am keen to book tickets as soon as possible and at a reasonable rate before hiring a car becomes a much more appropriate option and so look forward to hearing from you.

Comments

( 2 comments — Leave a comment )
hellie79
Oct. 22nd, 2007 09:56 am (UTC)
How very helpful of them! Perhaps Gaurav knows something you don't?
minus10
Oct. 22nd, 2007 11:07 am (UTC)
At least they got the bit about wanting a ticket right. Shame about every other detail.
( 2 comments — Leave a comment )

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